Refund and Cancellation Policies
University Refund Policy
Nexford University’s refund policy ensures learners a fair and equitable refund benefit while complying with the requirements of the Distance Education Accrediting Commission (DEAC). Tuition charges are assessed in accordance with the learner’s program and the terms outlined in the learner’s enrollment agreement.
Courses are offered in 8-week terms. Learners may complete their course(s) at an accelerated pace and begin new courses at the next available start date. Tuition obligations are determined by the learner’s payment structure as outlined in the University Catalog and the learner’s enrollment agreement.
A non-refundable application fee is required for all applicants to Nexford’s degree and non-degree programs and must be submitted with the application.
Newly admitted learners are required to submit their first tuition payment after signing their enrollment agreement to finalize their enrollment at Nexford University. Learners have five (5) calendar days after signing the enrollment agreement to cancel enrollment in writing at success@nexford.edu and receive a full refund of all monies paid to Nexford University. Once the cancellation request has been received and processed, a notification will be sent to the Billings Team to complete a refund. Refunds are issued in the learner’s local currency and processed within thirty (30) days of the learner’s notice of cancellation.
Learners may be dismissed from Nexford University for failing to meet academic or financial requirements or for violating university policies. Grounds for dismissal include failure to demonstrate course participation, violation of the University’s code of conduct, unsatisfactory academic progress, non-compliance with financial obligations, or failure to meet admission conditions.
Refund eligibility for dismissed learners is determined based on their dismissal date, except in cases of administrative dismissal due to lack of participation. Learners who have paid tuition in advance for future terms are eligible for a refund of those payments. If eligible, the Billings Team will contact the learner to obtain the necessary account details. Refunds are issued in the learner’s local currency and will be processed within thirty (30) days of the request.
Learners who wish to withdraw from the University must submit their request in writing to success@nexford.edu.
Refund eligibility is determined based on the date the written request is received by the Learner Success Team, in accordance with the refund schedule below. Once a withdrawal request is received and processed, the Billings Team will review the learner’s eligibility for a refund. If eligible, they will contact the learner to collect the necessary account details for processing. Refunds are issued in the learner’s local currency and will be processed within thirty (30) days of the withdrawal notice.
Tuition Appeal
