Professional Selling and Relationship Management

This course will provide learners with a comprehensive and practical exploration of the professional selling process, enabling them to master the art of building and sustaining long-lasting customer relationships. Learners will gain a deep understanding of the seven steps of the selling process, from prospecting and qualifying to closing the sale and follow-up. They will develop key skills in communication, active listening, adaptive selling, and ethical decision-making, empowering them to effectively identify and address customer needs, build rapport, and achieve sales goals while adhering to ethical standards.